Terms of Service

You must provide accurate, complete, and current information when creating an account. You agree to update your information promptly if it changes. Providing false, misleading, or incomplete information is grounds for immediate termination of your account.

You are solely responsible for maintaining the confidentiality and security of your login credentials. You agree to: (a) use a strong, unique password; (b) not share your credentials with any third party; (c) notify us immediately at admin@vaultbridgefo.com upon discovering any unauthorized use of your account or security breach.

VaultBridgeFO is not liable for any loss, damage, or liability arising from your failure to maintain credential security or from unauthorized access to your account resulting from your actions or omissions.

Each User may maintain only one active account. Creating duplicate accounts to circumvent restrictions, suspension, or termination is prohibited and will result in termination of all associated accounts.

Access to the Service requires a paid subscription. Subscription tiers, pricing, and billing cycles are described on the Service's pricing page or as otherwise communicated to you at the time of purchase. All fees are stated in U.S. dollars.

Subscriptions automatically renew at the end of each billing period unless cancelled prior to renewal. You authorize us to charge your payment method on file for all recurring fees. Failure to maintain valid payment information may result in suspension or termination of access.

All fees are non-refundable except as required by applicable law or as expressly stated in a written agreement with VaultBridgeFO. We reserve the right to modify pricing upon thirty (30) days' notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.

You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities in connection with your use of the Service. We will collect applicable taxes where required by law.

You may use the Service solely for its intended purpose: lawful document management, storage, and communication between Clients and their authorized Professionals in connection with legitimate financial, tax, or related professional services.

You agree not to:

• Upload, transmit, or store any content that is unlawful, fraudulent, defamatory, obscene, or otherwise objectionable;
• Upload documents you do not have the legal right to share;
• Attempt to gain unauthorized access to any part of the Service, other User accounts, or our infrastructure;
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service;
• Use the Service to transmit malware, viruses, or other malicious code;
• Use automated bots, scrapers, or data mining tools against the Service;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Use the Service in any manner that could damage, disable, overburden, or impair our systems;
• Use the Service to commit tax fraud, financial fraud, identity theft, or any criminal act;
• Violate any applicable federal, state, or local law or regulation.

You retain ownership of all documents, files, data, and other content you upload to the Service ("Your Content"). By uploading content, you grant VaultBridgeFO a limited, non-exclusive, worldwide license to host, store, transmit, display, and process Your Content solely as necessary to provide the Service to you.

You are solely responsible for the accuracy, completeness, and legality of all content you upload or enter into the Service. VaultBridgeFO does not verify, validate, audit, or review the content of documents or questionnaire responses. We make no representation that information stored in the Service is accurate, complete, or suitable for any tax, legal, or financial purpose.

Professionals must independently verify all information provided by Clients through the Service before relying on it in any professional work product. VaultBridgeFO is not responsible for errors, omissions, or inaccuracies in Client-provided data or documents, and shall not be liable for any professional error, malpractice claim, penalty, fine, or loss arising from a Professional's use of or reliance on such data.

While we implement reasonable data redundancy measures, we are not a backup service. You are strongly advised to maintain independent copies of all critical documents and data outside of the Service. VaultBridgeFO is not liable for any loss of data resulting from technical failures, cyberattacks, account termination, or any other cause.

You may terminate your account at any time by contacting us at admin@vaultbridgefo.com. Termination does not entitle you to a refund of any prepaid fees.

VaultBridgeFO may suspend or terminate your access to the Service, with or without notice, at any time and for any reason, including but not limited to: violation of these Terms, suspected fraud or illegal activity, non-payment, or discontinuation of the Service. We are not liable for any damages resulting from such suspension or termination.

Upon termination, your right to access the Service ceases immediately. Data may be retained for the period described in our Privacy Policy. Sections 7, 8, 9, 10, 11, 13, 14, and 15 of these Terms survive termination.

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without giving effect to any choice-of-law or conflict-of-law provisions.

Before initiating any formal dispute, you agree to contact VaultBridgeFO at admin@vaultbridgefo.com and attempt to resolve the dispute informally for at least thirty (30) days after providing written notice of the dispute.

Except for claims eligible for small claims court and claims for injunctive or other equitable relief to protect intellectual property rights, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered under the then-current rules of the American Arbitration Association (AAA) Commercial Arbitration Rules. The arbitration shall be conducted in Virginia. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

YOU AND VAULTBRIDGEFO EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN CLASS ACTION LITIGATION OR CLASS-WIDE ARBITRATION. All claims must be brought in your individual capacity only, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

For any matter not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Virginia.

VaultBridgeFO reserves the right to modify, suspend, discontinue, or restrict any aspect of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation.

We may update these Terms at any time. Material changes will be communicated by updating the Effective Date above and, where feasible, by providing notice through the Service or via your registered email address at least thirty (30) days before the change takes effect. Your continued use of the Service after the effective date of any change constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue use of the Service.

These Terms, together with the Privacy Policy and any additional agreements you enter into with VaultBridgeFO, constitute the entire agreement between you and VaultBridgeFOregarding the Service and supersede all prior agreements, representations, and understandings.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of VaultBridgeFO.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. VaultBridgeFO may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

VaultBridgeFO shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, cyberattacks, internet outages, government actions, or other force majeure events.